Date Approved

5-9-2000

Embargo Period

6-22-2016

Document Type

Thesis

Degree Name

M.A. in School Psychology

Department

Educational Services and Leadership

College

College of Education

First Advisor

Dihoff, Roberta

Subject(s)

Psychiatric social work; Social workers--Attitudes; Social workers--Job stress

Disciplines

Educational Psychology

Abstract

The purpose of this study was to ascertain differences in burnout rates of social workers serving mentally ill adults who are employed in one of two different types of service, inpatient and outpatient. Burnout rates were assessed using the Maslach Burnout Inventory - Human Services Survey. This 22-item survey contains three subscales measuring: emotional exhaustion, depersonalization, and lack of personal accomplishment.

Data was collected from 19 inpatient and 28 outpatient social workers from four different agencies in southern New Jersey. One large state psychiatric institution was used to derive the inpatient social worker group and three private non-profit agencies were used to derive the outpatient social worker group. There were two males and 17 females in the inpatient social worker group and nine males and 19 females in the outpatient social worker group. The mean age for the samples were 45.11 years for inpatient social workers and 35.39 years for outpatient social workers.

An independent t-test was used with a significance level of .05. Results indicated no significance between scores of inpatient and outpatient social workers on all three subscales. Overall, both groups scored in the moderate frequency range for all three subscales.

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