Date Approved

6-24-2013

Document Type

Thesis

Degree Name

M.A. Higher Education

Department

Educational Services, Administration, and Higher Education

College

College of Education

First Advisor

Sisco, Burton

Subject(s)

Counseling in higher education

Disciplines

Higher Education | Student Counseling and Personnel Services

Abstract

The purpose of this study was to determine if Rowan University undergraduate students are satisfied with the academic advising services being provided to them by the Center for Academic Advising and Exploration (CAAdE). The study investigated topics discussed between student and advisor, student's satisfaction with advising assistance, and student's impressions with their advisor. The Survey of Academic Advising, developed by American College Testing (ACT), was distributed to Rowan undergraduate students advised by the CAAdE center during spring of 2013. Descriptive statistics were used to analyze the completed data using Statistical Package for the Social Sciences (SPSS) computer software. The study found that Rowan University undergraduate students reported discussing scheduling, registration, programs, and course changes with the advisors. Additionally, the study found that, overall, Rowan University undergraduate students are satisfied with the academic advising they are receiving and report favorable impressions of their advisors.

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