Reframing Reference Services: Perceptions and futures of the reference desk, findings from a mixed-methods survey of United States academic libraries

Authors

Samantha Kennedy, Rowan UniversityFollow
Ashley Lierman, Rowan UniversityFollow
Daniel G. Kipnis, Rowan UniversityFollow

Document Type

Presentation

Version Deposited

Published Version

Publication Date

Summer 6-8-2020

Publication Title

ALA Annual Conference 2020

Abstract

The presenters will share their results from a national, mixed-methods survey of over 239 academic libraries from the United States. The survey focused on reference desk models and librarian perceptions of the value of a physical reference desk. Attendees will have the opportunity to be part of the discussion and collaborate in a Google Doc brainstorming ideas for the future including changing reference desk models, meeting the needs of our users, and reenvisioning what reference means.

For information collected during the presentation, please visit: https://docs.google.com/document/d/1iyptdl1rsKk-1JMpUtbDngp540KmbBy1etb2HtvHaMk/edit?usp=sharing

Recommended Citation

Kennedy, Samantha; Lierman, Ashley; and Kipnis, Daniel G., "Reframing Reference Services: Perceptions and futures of the reference desk, findings from a mixed-methods survey of United States academic libraries" (2020). Libraries Scholarship. 20.
https://rdw.rowan.edu/lib_scholarship/20

Creative Commons License

This work is licensed under a Creative Commons Attribution 4.0 International License.