M.A. Public Relations
Ric Edelman College of Communication & Creative Arts
Symphony orchestras; Social media
Public Relations and Advertising
The purposes of this exploratory investigation were to (a) provide insight to communication managers at symphony orchestras into how social media can be used in their marketing efforts and to (b) ascertain how to effectively use social media as a strategy to attract younger demographic groups (ages 19-35). The researcher distributed an online survey to communication professionals at U.S. symphony orchestras (n=220) selected at random from the 2010 Musical America Directory and conducted in-depth interviews with members of the 19 to 35 age group in the southern New Jersey area. The average survey responder demonstrated interest in social media, but did not have the budget and/or staff to dedicate time to the effort including writing a social media communication plan. In-depth interviews revealed younger demographic members do use social media to access information more than any other medium. Implications for effectively and efficiently engaging younger audience members and, therefore, more audience members are discussed and suggested.
Bittner, Gina, "Applying the power of social media to generate awareness and support for symphony orchestras among younger target markets" (2012). Theses and Dissertations. 109.