Date Approved


Embargo Period


Document Type


Degree Name

M.A. in Higher Education Administration


Educational Services and Leadership


College of Education

First Advisor

Monahan, Thomas


Rowan University. Residence Life; Dormitories--Employees


Higher Education Administration


The purpose of this study was to determine the effectiveness of training design, format and length in preparing RA's for their positions. The participants for this study included residence life professional staff, hall directors and resident assistants. Because the population was small, all members were sampled.

This study consisted of a survey that was administered to all current and eight former RA's as well as a similar survey that was administered to the professional staff and hall directors. This survey addressed the effectiveness of the current training designs, as well as training formats and length. Additional archival data came from a short questionnaire mailed to returning RA's in the summer of 1999 as well as the 1999 summer training evaluations. Descriptive statistics were computed using SPSS, a statistical analysis program. Frequency distributions and some inferential statistics were also computed.

The researcher concluded that retreat-based training should be shorter than eight days, the monthly in-service in its current state is ineffective as a training design, and while nine training formats were found to be effective, the lecture-only format was found to be ineffective in preparing RA's for their positions.