Date Approved

9-12-2018

Embargo Period

9-12-2018

Document Type

Thesis

Degree Name

MA Higher Education

Department

Educational Services and Leadership

College

College of Education

First Advisor

Sisco, Burton R.

Second Advisor

Walpole, MaryBeth

Subject(s)

Student housing--Resident satisfaction

Disciplines

Higher Education

Abstract

The primary purpose of this study was to understand how satisfied students were with their campus residential experience. This study was conducted at a private, liberal arts college located in the Finger Lakes region of upstate, NY, given the pseudonym Able University. Convenience sampling was used to get respondents to this survey. The survey was sent out electronically to the campus residential population. The students that responded to the survey were included in the study.

A total of 372 students responded to the survey for a return rate of 18.4%. The survey used for this study was administered in fall 2016 and consisted of 48 items. The items from the survey were divided into five factor groupings of campus community, living choice, social/peer relationships, support services, and dining. The survey found that a slight majority of students were satisfied with their residential experience, however a significant portion of the population were not.

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