Date Approved

5-16-2019

Embargo Period

5-17-2019

Document Type

Thesis

Degree Name

MA Higher Education

Department

Educational Services and Leadership

College

College of Education

First Advisor

Tinnin, Andrew

Second Advisor

McCombs, Tyrone

Third Advisor

Walpole, MaryBeth

Subject(s)

Adult college students--Services for; Rowan University--Students

Disciplines

Adult and Continuing Education | Higher Education

Abstract

This needs assessment is evaluating if Rowan University in Glassboro, NJ, has a need for student services oriented toward adult (aged 25 or older) undergraduate students. Adult undergraduate students are a population that has been consistently growing in the United States, and research shows that this population has specific needs and characteristics. This assessment is comparing demographic data of its student population for the past 20 years, plus the national trends. A search of the Rowan University website returned limited results for student services for adult student service. An electronic survey was administered to its current adult student population, evaluating their knowledge of and satisfaction with student services. Interviews were conducted with staff from student services departments indicated in the student surveys as not meeting these students' needs.

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