Date of Presentation

5-4-2023 12:00 AM

College

School of Osteopathic Medicine

Poster Abstract

According to the US Census Bureau Spanish is the most common non-English language spoken in the US. Despite the growing population of Spanish-speaking individuals, most healthcare providers can only communicate in English. Linguistic differences between patients and providers have been identified to impact the quality of care received, therefore, it is not surprising that Spanish-speaking patients have been found to be less satisfied with healthcare. Language barriers in healthcare lead to poor compliance and underuse of services which eventually negatively impact health outcomes. Several studies found that the most effective communication tools are often underutilized, with healthcare providers relying on untrained interpreters instead, oftentimes leading to medical errors, incorrect treatment and misdiagnosis. The purpose of this study is to investigate the availability of interpretation services offered by New Jersey healthcare providers in Camden, Gloucester, Atlantic, Salem, and Cumberland County and increase awareness of interpretation services available in these healthcare settings.

Keywords

New Jersey, Communication Barriers, Communication Barriers, Translating, Cultural Competency, Patient Satisfaction, Hispanic or Latino

Disciplines

Bioethics and Medical Ethics | Health and Medical Administration | Health Communication | Health Services Administration | Medical Humanities | Medicine and Health Sciences | Public Health

Document Type

Poster

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May 4th, 12:00 AM

Evaluation of Available Medical Interpretation Resources Available to Spanish-Speaking Patients in NJ AHEC Counties

According to the US Census Bureau Spanish is the most common non-English language spoken in the US. Despite the growing population of Spanish-speaking individuals, most healthcare providers can only communicate in English. Linguistic differences between patients and providers have been identified to impact the quality of care received, therefore, it is not surprising that Spanish-speaking patients have been found to be less satisfied with healthcare. Language barriers in healthcare lead to poor compliance and underuse of services which eventually negatively impact health outcomes. Several studies found that the most effective communication tools are often underutilized, with healthcare providers relying on untrained interpreters instead, oftentimes leading to medical errors, incorrect treatment and misdiagnosis. The purpose of this study is to investigate the availability of interpretation services offered by New Jersey healthcare providers in Camden, Gloucester, Atlantic, Salem, and Cumberland County and increase awareness of interpretation services available in these healthcare settings.

 

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