Date Approved

5-14-2004

Embargo Period

4-27-2016

Document Type

Thesis

Degree Name

M.A. in School and Public Librarianship

Department

Special Educational Services/Instruction

College

College of Education

First Advisor

Shontz, Marilyn

Subject(s)

Libraries and business--United States; Libraries and community--United States; Public-private sector cooperation--United States

Disciplines

Library and Information Science

Abstract

The purpose of this research was to examine the variety and levels of services provided to the clients of local Small Business Development Centers (SBDC) by selected medium-size and large public libraries in the Delaware Valley region. The twelve responding libraries reported a wide variety in the levels of service provided to the local small business community. Librarians reported participating with their local SBDC by providing facilities, reference materials, staff with special training and/or experience in business reference service, staff participation in programs, and combinations of these services. Three libraries reported providing no services at all to support SBDC programs and clients. Specific services and the advantages or disadvantages to the libraries as a result of these services are discussed.

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