The information-seeking experience of users in the reference section of the Rowan University library
Date Approved
5-13-2000
Embargo Period
7-13-2016
Document Type
Thesis
Degree Name
M.A. in School and Public Librarianship
Department
Special Educational Services/Instruction
College
College of Education
Advisor
Willett, Holly G.
Subject(s)
Rowan University Library; Academic libraries--Use studies
Disciplines
Library and Information Science
Abstract
The purpose of this study was to learn about the information-seeking experience of users of the Rowan University library. The data were collected by way of a self-administered questionnaire. One hundred and five library users participated in the study; the average respondents were male undergraduates 18-22 years old. The data were analyzed by examining the percentages of responses. One major finding of the study is that 92% of the respondents did not think they needed the help of the librarian to use electronic resources. Another relevant finding was that users found one-on-one assistance from a librarian was more effective than bibliographic instruction in learning to conduct research independently. This study revealed some shared characteristics and patterns of the experiences of the respondents.
Recommended Citation
Robinson, Faye E., "The information-seeking experience of users in the reference section of the Rowan University library" (2000). Theses and Dissertations. 1738.
https://rdw.rowan.edu/etd/1738
