Date Approved

5-31-1999

Embargo Period

8-2-2016

Document Type

Thesis

Degree Name

M.A. in School Business Administration

Department

Educational Services and Leadership

College

College of Education

First Advisor

Capasso, Ronald

Subject(s)

School business administrators

Disciplines

Elementary and Middle and Secondary Education Administration

Abstract

This study compared the perceptions held by a school business administrator for his position with the perceptions of his principal role set.

Interviews were held with the school business administrator and 17 members of his role set to determine perceptions of the role expectations and actual role performance. For each question on the role set interview instrument, frequency distributions were constructed and then converted into relative frequency distributions expressed as percentages.

The interview data was used to compare role expectation and role performance as perceived by the role incumbent; to compare role expectations and role performance as perceived by the role partners; and to relate the two sets of perceptions on role expectation and role performance. Each of these examinations was designed to reveal any patterns in responses between the role expectations and actual role performance as perceived by the role incumbent and his role partners in an attempt to identify concurrences and conflicts in perceptions.

The findings indicated that the perceptions related to actual performance clearly illustrated the presence of role ambiguity.

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