Date Approved


Embargo Period


Document Type


Degree Name

M.A. in Public Relations


Public Relations & Advertising


College of Communication & Creative Arts

First Advisor

FitzGerald, Suzanne Sparks


Community policing--New Jersey--Gloucester County


Public Relations and Advertising


Community Policing has become a driving management strategy in many police departments throughout the United States. Police officers are being asked to form long-lasting relationships with community members so both publics can more easily work together to solve community and crime issues This study's purpose was to determine the efficacy of community policing as it relates to both patrol officers and residents to determine what public relations skills may assist future community policing initiatives. A patrol officer survey was designed and distributed to 24 municipal police departments. 394 surveys were delivered with 199 usable respondents. Officers were asked to give their responses on community policing from questions based on the Likert scale. Surveys were also collected from 199 residents throughout Gloucester County, NJ.

The major findings include: Officers in Gloucester County, New Jersey agree with community policing. Half of the community members surveyed thought police were effective communicators and almost no officers had any public relations or community policing training.