Date Approved


Embargo Period


Document Type


Degree Name

M.A. in School Business Administration


Educational Services and Leadership


College of Education

First Advisor

Capasso, Ronald


School business administrators


Elementary and Middle and Secondary Education Administration


This study compared the perceptions held by a school business administrator for his position with the perceptions of his principal role set.

Interviews were held with the school business administrator and 17 members of his role set to determine perceptions of the role expectations and actual role performance. For each question on the role set interview instrument, frequency distributions were constructed and then converted into relative frequency distributions expressed as percentages.

The interview data was used to compare role expectation and role performance as perceived by the role incumbent; to compare role expectations and role performance as perceived by the role partners; and to relate the two sets of perceptions on role expectation and role performance. Each of these examinations was designed to reveal any patterns in responses between the role expectations and actual role performance as perceived by the role incumbent and his role partners in an attempt to identify concurrences and conflicts in perceptions.

The findings indicated that the perceptions related to actual performance clearly illustrated the presence of role ambiguity.