Date Approved


Embargo Period


Document Type


Degree Name

M.A. Higher Education


Educational Services and Leadership


College of Education


Stephanie Lezotte, Ph.D.

Committee Member 1

Andrew Tinnin, Ed.D.

Committee Member 2

Tyrone McCombs, Ph.D.


on-campus, perceptions, public safety, undergraduate


College campuses; Public safety--Rowan University


Higher Education


This paper looks into the undergraduate residential student perceptions of the on-campus public safety department at Rowan University. The goal of this study is to analyze the following research questions: a) what the perceptions of the residential undergraduate students towards on-campus police departments at Rowan University are, b) how students' perceptions at Rowan University affect their desire to file reports when necessary, and c) what the recommendations for the on-campus police department are to improve their relationship with the campus community. The study utilized a survey sent through Qualtrics to 5180 undergraduate residential students in February 2022. There was a total of 132 responses. Of this only 81 individuals completed the survey to completion. The conclusion of this was that students rated the services above average in most categories given, including overall perceptions in relation to efficiency, helpfulness, and level of care/support. Overall though it was indicated that students would like more opportunities to learn about the services provided and have more officers in visible locations.