Reframing Reference Services: Perceptions and futures of the reference desk, findings from a mixed-methods survey of United States academic libraries
ALA Annual Conference 2020
The presenters will share their results from a national, mixed-methods survey of over 239 academic libraries from the United States. The survey focused on reference desk models and librarian perceptions of the value of a physical reference desk. Attendees will have the opportunity to be part of the discussion and collaborate in a Google Doc brainstorming ideas for the future including changing reference desk models, meeting the needs of our users, and reenvisioning what reference means.
For information collected during the presentation, please visit: https://docs.google.com/document/d/1iyptdl1rsKk-1JMpUtbDngp540KmbBy1etb2HtvHaMk/edit?usp=sharing
Kennedy, Samantha; Lierman, Ashley; and Kipnis, Daniel G., "Reframing Reference Services: Perceptions and futures of the reference desk, findings from a mixed-methods survey of United States academic libraries" (2020). Libraries Scholarship. 20.
Creative Commons License
This work is licensed under a Creative Commons Attribution 4.0 International License.
Data collected from the presentation on June 8, 2020.