Facing the Future: New directions for the reference desk based on findings from mixed-methods survey of United States academic libraries

Authors

Samantha Kennedy, Rowan UniversityFollow
Daniel G. Kipnis, Rowan University
Ashley Lierman, Rowan University

Document Type

Presentation

Version Deposited

Published Version

Publication Date

Spring 4-1-2021

Publication Title

ACRL 2021

Abstract

This interactive program will give attendees the opportunity to think critically about the future of the physical reference desk while challenging their own assumptions about reference. The presenters will lead a discussion based on their results from a national, mixed-methods survey of 239 academic libraries from the United States. The survey focused on reference desk models and librarian perceptions of the value of a physical reference desk as well as their opinions on the future of the desk. Attendees will have the opportunity to collaborate in a Google Doc brainstorming ideas for the future.

Comments

Access to the Q&A from the presentation can be found here: https://forms.gle/1XabdE4WyNbHnnw57

Recommended Citation

Kennedy, Samantha; Kipnis, Daniel G.; and Lierman, Ashley, "Facing the Future: New directions for the reference desk based on findings from mixed-methods survey of United States academic libraries" (2021). Libraries Scholarship. 28.
https://rdw.rowan.edu/lib_scholarship/28

Creative Commons License

This work is licensed under a Creative Commons Attribution 4.0 International License.