Faculty mentor/PI email address
jim010@aol.com
Is your research Teaching and Learning based?
1
Keywords
quality improvement, reducing pharmacy to ED callbacks, error reduction in healthcare
Date of Presentation
5-6-2026 12:00 AM
Poster Abstract
A simple educational intervention combined with structured provider feedback reduced ED pharmacy callbacks by 86%. While individual call duration remained unchanged, the reduction translated into nearly eight hours of provider time saved annually. This study highlights the impact of targeted quality improvement efforts on: • Workflow efficiency • Interprofessional communication • Patient care reliability. Small systems interventions can produce disproportionate operational benefits.
Disciplines
Emergency Medicine | Medicine and Health Sciences | Quality Improvement
Included in
Reducing Pharmacy Callbacks and Improving Workflow Efficiency in the Emergency Department: A Quality Improvement Initiative
A simple educational intervention combined with structured provider feedback reduced ED pharmacy callbacks by 86%. While individual call duration remained unchanged, the reduction translated into nearly eight hours of provider time saved annually. This study highlights the impact of targeted quality improvement efforts on: • Workflow efficiency • Interprofessional communication • Patient care reliability. Small systems interventions can produce disproportionate operational benefits.