Date Approved

5-2-2022

Embargo Period

5-12-2022

Document Type

Thesis

Degree Name

M.A. Higher Education

Department

Educational Services and Leadership

College

College of Education

Advisor

Andrew Tinnin, Ed.D.

Committee Member 1

Stephanie Lezotte, Ph.D.

Committee Member 2

Tyrone McCombs, Ph.D.

Keywords

Financial Aid, Loans, Perceptions, Solutions, Students, Undergraduate

Subject(s)

Student financial aid administration

Disciplines

Higher Education

Abstract

Since the cost of higher education is rising every year, some students will contact their financial aid office to inquire about their options to pay for school with loans and grants. However, financial aid administrators might not provide undergraduate students with useful information that will guide them to make informed decisions on loans because the financial aid administrators might lack training to help students. The purpose of this quantitative study is to examine the undergraduate students' perceptions of their experiences with financial aid and student loans for Rowan university undergraduate students and the financial aid office using a non-experimental descriptive design method.

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