Date Approved

5-3-2022

Embargo Period

5-12-2022

Document Type

Thesis

Degree Name

M.A. Higher Education

Department

Educational Services and Leadership

College

College of Education

Advisor

Stephanie Lezotte, Ph.D.

Committee Member 1

Tyrone McCombs, Ph.D.

Committee Member 2

Andrew Tinnin, Ed.D.

Keywords

college access, First Year Experience, Persistence, Retention, Student Services

Subject(s)

College students--Services for--Rowan University; College preparation programs--Rowan University

Disciplines

Higher Education

Abstract

The purpose of this study was to examine the effectiveness of Student Services on pre-college participant first-year college students at Rowan University in comparison to their non pre-college participant first-year college student counterparts. Through a quantitative research design, data were collected from a survey concentrating on the knowledge and utilization of and experience with specific student services at Rowan University. Through thorough data analysis, it was concluded that pre college participant first-year Rowan students have an overall greater knowledge and utilization of and experience with student services at Rowan University. Future research should include qualitative research methods to add greater understanding of the First Year Experience in relation to experiences with student services.

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