"DESIGN IN PUBLIC HEALTH CRISES: THE POWER OF EMPATHY IN VISUAL STORYT" by Kehinde Bademosi

Date Approved

5-27-2025

Embargo Period

5-27-2027

Document Type

Dissertation

Degree Name

Ph.D. Creativity

Department

Art

College

Ric Edelman College of Communication & Creative Arts

Advisor

Jonathan Fineberg, Ph.D.

Committee Member 1

Scott Kiesling, Ph.D.

Committee Member 2

Sara Konrath, Ph.D.

Committee Member 3

George Aye

Keywords

Advertising;Empathy;Health emergencies;Messaging;Public health;Storytelling

Disciplines

Communication | Social and Behavioral Sciences

Abstract

This dissertation examines the role of storytelling during the COVID-19 public health crisis and its potential to foster empathy and action in a world increasingly marked by otherization, polarization, and anti-science sentiments. Using the S4E framework—State, Science, Storytellers, and Society—developed in this research, I explore the process of crafting public health campaigns and their capacity to elicit empathic (E) responses. Analyzing selected COVID-19 advertisements from the United States, Canada, Australia, New Zealand, Nigeria, and the United Kingdom, alongside interviews with public health storytellers from these countries, I investigate their tools and processes. Findings suggest that empathic storytelling in public health is shaped by how the State, Science, Storytellers, and Society in the S4E framework view the world. Key insights are synthesized into a strategy playbook, the 10 Ps of Empathy, which offers promising practices for future health crisis communications.

Available for download on Thursday, May 27, 2027

Included in

Communication Commons

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