Date Approved

5-27-2026

Embargo Period

5-26-2028

Document Type

Dissertation

Degree Name

Ed.D. Educational Leadership

Department

Educational Leadership

College

College of Education

Advisor

Ane Turner Johnson, Ph.D.

Committee Member 1

Monica Reid Kerrigan, Ed.D.

Committee Member 2

Sara Lacagnino, Ph.D.

Disciplines

Education | Educational Leadership

Abstract

In the face of unprecedented enrollment challenges, New Jersey's community colleges need strong leaders to guide them through uncertain circumstances. Factors such as declining high school graduation rates, changing student demographics, and rising skepticism about the value of higher education have increased pressure on these institutions, which are expected to face enrollment declines. Critical to addressing these issues are strategic enrollment management (SEM) professionals, whose roles in recruiting, retaining, and supporting students are vital for the institutions’ sustainability. Despite their importance, little research has examined how professional development influences their leadership development and career paths. This qualitative comparative case study examined the professional development experiences of 20 SEM leaders across five departments: admissions, financial aid, the registrar's office, student affairs, and academic affairs, at nine New Jersey community colleges. The study examined how professional development impacted participants’ self-efficacy, conscientiousness, and outcome expectations. Collectively, these findings address significant gaps in access to professional development across SEM departments.

Available for download on Friday, May 26, 2028

Share

COinS